Phone: 01305 319325

Welcome to stickersndecals.co.uk

Customer Service

Shipping & Delivery
Shipping is free on orders over £50.
In a bid to keep our delivery rates down we have a couple of options for UK customers.
We ship any order up to the value of £20 via Royal Mail as a letter or parcel depending on the size of the graphic being sent. No liability is accepted for orders below the value of £20 with this option.
We have an economy tracked option which is a 2-3 day courier service for orders below £20 which is a fixed £4.00 regardless of size.
Any order of value between £20 and £50 is sent via Royal Mail recorded delivery.
Whenever possible, orders are shipped within 2 working days.
Privacy & Security
We take your privacy very seriously. We will never share or sell any information stored by our servers. Information collected is purely for the use of processing and sending out items. Some information stored in your account is collected solely for the ease of returning visits and future orders. Information stored is provided at the risk of the user. Information within our databases are stored on trusted 3rd party servers. We cannot be held responsible for illegal extraction of information or the use of that information if such an incident should occur.
Returns & Replacements
As all our items are bespoke and made to order, items cannot be returned unless goods are found to be faulty. No liability is accepted for damage caused by incorrect application or usage.
Ordering
Ordering online is available directly through the website. Any questions you may have should be made prior to purchase. If you change your mind once an item has been produced we would still expect that item to be paid for in full.
Payment, Pricing & Promotions
We try to price our products fairly and competitively. Great care is taken to ensure that the artwork used to produce our decals is to the highest standard.
Viewing Orders
Orders made through stickersndecals are stored under your presonal profile. The viewing of orders is possible through your account pages.
Updating Account Information
It is your responsibility to keep your account up to date.
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